Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

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Turning off electricity before connection

Switched-on

Hi, 

We are moving into a new property in a couple of weeks. 

We have been given different advice on turning the electrical power supply off from AGL. 

The electrical box at the new property has 4 labelled switches (power, lights and safety switch)  

It also has a red switch that is not labelled (possibly the smart meter switch? However when we do turn this off the digital display on the meter is still on)  

If we turn off every switch in the electrical box (which may include the smart meter) will the connection still work? Or can you advise what to do? Thanks kindly 

1 REPLY 1
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Re: Turning off electricity before connection

AGL Moderator

Hi Jessika, 

 

Welcome to AGL Community!

If the power is already on then you won't need to turn the switches into the off position. If the power is currently disconnected (The screen will say Power off/disconnected) then you'll need to have the main switch and all switches in the fuse box in the off position. 

 

Once your connection has been completed, the screen will change to display registers and numbers. At this point, you can turn all the switches back into the on position. 

 

Kind regards, 

 

-Nam-