Meters and Connections

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Moving or need advice about your digital, net or gross meter? Ask your question here.

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Solar reading stopped updating

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Hello,

 

My solar reading has stopped updating 4 days ago and my usage from the grid has increased . I checked my solar panel meter and it states it is generating power in the morning. 

 

Contacted AGL  twice this weekend, and they have not given me reason yet. 

 

Please advice

1 REPLY 1

Re: Solar reading stopped updating

AGL Moderator
AGL Moderator

Hi lemuel123456,

 

Thank you for your post. 

 

The solar tab via your online account should be up to date and may sometimes be a 1 to 2 day delay.

Please contact us via webchat here so we can have a closer look at your account to assist you further with this. 

 

Kind regards, 

 

Le 

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