Thank you for bringing this to our attention!
Can I ask if you were by any chance sent a bill which billed you up to 28/1/2019?
i am having the same issue. After the billing and started a new cycle my daily uses is not upating. With few saying missing and others as pending
Hi rbnoot & Srzn,
Thank you for your comments!
Given the fact that you've both encountered this error, it sounds like this may be impacting a number of customers. I've put this in front of our app team for further investigation.
In the meantime, can I please ask if you're able to access up to date data by logging into your AGL My Account?
Are you able to access this data if you log into your AGL My Account through your browser? Link here.
Thanks for that! It looks like you're able to see more using My Account so the issue likely exists in the app. Can I ask if anyone is currently living in this property? The usage looks very low.