Smart Meter Screen Blank

[BJR]

Does any one else’s smart meter have a blank screen? It never started this way, but is now blank. Power is still on though?  I am suspecting it has problems.

[jaydeny]

Hi BJR,

Thanks for your post!

Can I ask if you've tried cycling through the various screens on your meter using the button(s) on it?

Cheers,

Jayden

[BJR]

Sure have, nothing happens...

[jaydeny · Accepted solution]

Hey BJR,

Thanks for confirming this!

This definitely sounds like a fault with your meter in that case. I encourage you to get in touch with our customer service team so that we can arrange for a technician to come out and take a look at your meter. You can reach out to them via web chat here!

Cheers,

Jayden