Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Smart Meter Screen Blank

BJR
Newcomer

Does any one else’s smart meter have a blank screen? It never started this way, but is now blank. Power is still on though?  I am suspecting it has problems.

3 REPLIES

Re: Smart Meter Screen Blank

AGL Moderator

Hi BJR,

 

Thanks for your post!

 

Can I ask if you've tried cycling through the various screens on your meter using the button(s) on it?

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Smart Meter Screen Blank

BJR
Newcomer

Sure have, nothing happens...

Re: Smart Meter Screen Blank

AGL Moderator

Hey BJR,

 

Thanks for confirming this!

 

This definitely sounds like a fault with your meter in that case. I encourage you to get in touch with our customer service team so that we can arrange for a technician to come out and take a look at your meter. You can reach out to them via web chat here!

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.