Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

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Smart Meter Removal Please

Switched-on

Given the rule change for 1 December, it appears I can still revert to and old meter. The frequency and noise coming from the smart meter and my inability to sleep, constant headaches and tinnitus is affecting each day. I would like my meter reverted asap. Your overseas call centre didn't seem to get it 

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Re: Smart Meter Removal Please

Retired AGL Moderator

Hi @zivce


Thank you for reaching out to us and sincere apologies for the inconvenience that has been caused with this smart meter. 

 

Our Digital Metering Team will be well equipped to help you with this, and you can speak to them between 9am - 5pm AEDST Mon - Fri on 1300 669 245.

 

I hope this reaches you well and we look forward to hearing from you.

 

Kindly, Dave.

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