I rang up the AGL digital meter support team and attempted to request an upgrade to a smart meter. I do not currently have a solar ecosystem install but would like to better track of my heavy consumption prior to considering the solar system.
The adviser on the call have asked me to contact an electrician to conduct an assessment of the existing phases (???) and fill out an application form which is to be lodged to Endeavour energy myself. Is this the correct procedures? I am a little confuse of why I need to have my own electrician to complete this request but not via AGL who is my retail supplier? Can you please advise.