I've done an online application for both Gas and Power yesterday, I was just wondering how long it takes before anyone gets back to me and/or acknowledges the application? I'm doing this from overseas before I move over next week so just trying to get everything setup before I arrive.
This is a great question, and it should not take us too long at all. Generally the turn around is about 3 - 5 business days for acknowledgement. If you've had any difficulty with this, we would be most happy to check this for you on our end. You can talk with our service team on webchat here.
I hope this helps to answer your question, and wish you a safe trip home. 🙂
If I’ve helped in anyway, please mark my post as SOLVED!
This helps our Community know the answer to common questions.