Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Meter reading doesn't match electricity bill

Switched-on

Hi,

I check my energy bill and the reading on it did not match with the actual energy meter readings.

I tried to enter the five last digits from my energy meter in the "Enter meter read" option and appear an error "that's unexpected" which make sense as the reading from the Electricity bill do not match with the actual meter reading.

 

I hope some can help me with this 

 

Thank you

1 REPLY 1

Re: Meter reading doesn't match electricity bill

AGL Moderator

Hi, 

I do apologise for this. If the meter reading is incorrect can you please send a photo through to our customer reads team on customerreads@agl.com.au so we can update the bill for you.

 

Thank you

Leigh