Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

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Meter read

Switched-on

We live in a block of units is it possible for meter tampering. Only 2 of us live here and latest bill just went up 100$ more than last 3mnths...if anything we were careful since staying home during the pandemic...really surprised.. Any advice please Jayden. Pcode 2212

1 REPLY 1

Re: Meter read

AGL Moderator

Hi Swanlake01! 

 

Welcome to AGL Community! 

 

Although meter tampering is possibly, we find it to be very unlikely, there are a few things that can affect keeping in mind it is also winter so being home during this time and just the increase of winter could be factors. You can get more information of the energy usage in winter to help you see what the issue may be. 

 

If you still believe someone else is using your meters power, simply turn your meter off, if only your unit loses power then you are fine, if you neighbours power goes off also then there may be issues there. 

 

If you need further assistance do not hesitate to message our team through the AGL App or My Account. 

 

Thank you 

Ellen