Hi, anyone can help if no one response about my gas connection complaint what the next step?
I sent several emails to
And called several times
1800 680 430 talked to customer service, they said will investigate and call back, but never received phone call...
Thanks for getting in touch!
I'm sorry to hear you've been left out of the loop, and I'd like to see what I can do to help. I'll ask that you send me a private message including your AGL account number and email address, and I'll see what I can find out for you!
has replied your email but been returned with the message can’t reach.
Could you please provide your email?
thank you for reply,
thebproblem not solved yet, hasn’t got any scheduled date,
also don’t have any account number at this moment asnever get any document yet,
my email address is
if you need any more information, please let me know.
I will require some additional details so that I can follow up on this for you!
I'll ask that you send me a private message with the following details:
From there, I'll following up on things for you and get back to you ASAP.
can you put your private message link? Or your email address I can send you with details?
If you click on my username in the top left-hand corner of this message box, you'll be taken to my profile page. From there, there'll be a blue, rectangular button that simply says 'Send a Message'.
I hope you go this sorted out. Just letting you know I have remvoed your email address to keep you sage online as per our house rules. Please note, for gas connection inquiries its best to private message the moderator or follow this link to chat to our customer service team.