Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Incorrect Meter readings

Switched-on

Hi,

 

I was wondering if  there is anyone out there who has a Gas Meter that is so dirty that the digits are really difficult to decipher.  It can be done but with great difficulty & with a torch etc.

My Meter is so grubby inside the glass area, I have looked at trying to clean it myself but I'm unable to.

I've been getting incorrect readings since December & every 2mo I have been taking photos to get the bill altered correctly, it's frustrating.

Is there anyone from AGL that can come out & take a look?

1 REPLY 1

Re: Incorrect Meter readings

AGL Moderator

Hi Maria_K,

 

Welcome to the AGL Community!

 

Unfortunately meter dials do get dirty from time to time, but the good news is that we can get this cleaned for you! So that I can arrange this for you, I'll kindly ask you to send me a quick private message with your AGL account number and address.

 

Kind regards,

 

Jayden

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