Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Hot water running out

Switched-on

Hi!

Every year when the weather starts to get cold we start running out of hot water every week day. 

How do I fix this???!

Im completely ignorant to how it all works, please help!

3 REPLIES 3

Re: Hot water running out

AGL Moderator

Hey Emily3107,

 

Thank you for your post!

 

If you have an electric hot water system, you can request to upgrade your meter from 'controlled load 1' to 'controlled load 2' which will provide you with more hot water! If there is something you'd like to enquire about as well as other potential options, you'll just need to get in touch with us on 131 245!

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Hot water running out

Switched-on

Hi Jayden

 

I have the same problem here, what if I want to upgrade my meter from 'controlled load 1' to 'controlled load 2', what should I do? call to 131 245 directly? How much for the upgrade charges? And would it be more costly compare to Controlled load 1? 

 

Thanks for your time

Bubble

Re: Hot water running out

AGL Moderator

Hi Bubble_Q,

 

Thank you for getting in touch!

 

This figures can vary depending on your location, so you will be best served getting in touch with our web chat team here to be quoted accurate information.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.