Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

High Gas Bill

Switched-on

Hi. I moved into my current place roughly month back and my first gas bill for 36 days came out to be $1136.

Upon raising this with AGL Resolutions team, they got back to me and said the meter readings were correct and I have to pay the amount. No suggestion about checking the meter, gas leak or other options were discussed. Based on the actual meter reading, the next estimated bill is around $300. I am considering taking this to ombudsman. Has anyone else has this kind of experience in the past and how was it resolved.