Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Gas working but ‘connection in progress’

Visitor

I moved into a new property in Sept 2018. The gas was connected but we have never received a bill and our online account says that our connection is in progress. I like to pay as I go but can’t do that because according to AGL our gas isn’t even connected. I’m just worried I’m going to get slammed with a massive bill once it is formerly ‘connected’ on AGL’s end..

1 REPLY 1
Highlighted

Re: Gas working but ‘connection in progress’

AGL Moderator

Hey Hanry93,

 

Welcome to the Community!

 

I'll need to follow up on this for you to ensure you're billed appropriately. Please shoot through a private message with your AGL account number, name, and address.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.