Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Disconnecting my electricity account

Switched-on

Hi,

Re Account No 

Power is still connected to this house despite 2 visits and your advice that disconnection had been completed.

The box is 20 paces inside the fence and there is no gate. The box is not locked.

Please advise what's going on.

 

3 REPLIES 3

Re: Disconnecting my electricity account

AGL Community Manager

@WoodiE2233 

 

Hi. Sounds frustrating - sorry for the confusion.

 

This is  a publicly accessible forum so to protect your privacy I've removed the personal details from your post, but I'll pass them along to a colleague who should be able to assist with your issue.

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Re: Disconnecting my electricity account

Switched-on

What are you doing about it?

Re: Disconnecting my electricity account

AGL Community Manager

@WoodiE2233 

 

Wish I could help you out myself, but as I said, I've passed your details along to a colleague who should be able to assist with the problem. 

 

If you need this resolved more quickly, I think your best bet would be to call AGL on the number listed on this page: https://www.agl.com.au/contact-us/moving-meters-and-connections/connection-status


If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.