Long time my partner and myself gave up. We were always told they would contact us as soon as they will have a couple of customers in our area to install the smartmeter. After many months, we never heard anything from AGL. We are also thinking about changing provider as the AGL service is very poor...
Thank you for leaving this comment. I am very sorry to hear of the difficulty you have had in trying to confirm your new meter installation.
Our Digital Metering team would be most happy to look into this for you, and they can be contacted on 1300 669 245. However, you will also have the option of escalating the matter through a complaint by emailing our team on firstname.lastname@example.org.
Thank you for help and patience with this matter.