her last on Friday afternoon, AGL as company and especially coming from the complaintsteam, deceide how the call could have been handled better and more efficient. From my experience dealing with her
she was delinquent, argumentative and was not helpful in the slightest, and eventually rudly hanged up the phone.
So in essence I have been without gas for over 7 days now, no showers or cooking with no warning of disconnecting. Some people would say uninhabitable and most likely illegal in the consumer laws act as they need to give prior warning before doing so.
Management can deceide for themselves, what action to take so that your loyal clients don’t get the same treatment.
I also request a personal apology from melissa either verbally or written Regarding the way she handled the complaint.