Meters and Connections

Moving or need advice about your digital, net or gross meter? Ask your question here.

Moving or need advice about your digital, net or gross meter? Ask your question here.

Connect delays and no notification?

Switched-on

Signed up for AGL last week, I was promised to connect electricity on Monday and I checked it via a call today.

Then no one came? Not even a message, email or a call?

 

We have to move in today and we are going to suffer. 

Can`t believe AGL disappoints me from the very first day. 

2 REPLIES 2

Re: Connect delays and no notification?

Switched-on

I'd like to know how often does this happen so I can ask my other friends to stay away from it. 

Re: Connect delays and no notification?

AGL Moderator

Hi LiangqiLP,

 

I'm sorry to hear that you were left in a difficult position.

 

If you're still having issues with your supply, could you please confirm if the main switch in your fuse/meter box is in the 'On' position?

 

Kind regards,

 

Jayden

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