Loyalty, AGL Rewards and flybuys

Will credits that are applied to my bills earn me flybuys points?

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‎11-01-2019 09:21 AM

You can only collect flybuys points on the amount you pay AGL. You can’t collect points for credits that are applied to your bills.


To help explain, here are just some examples of items that are processed as credits to accounts and which are ineligible for flybuys points:


  • Utility relief grants
  • Solar credits
  • Goodwill gestures from AGL given as a credit to the customers' account
  • Concessions

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Revision #:
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Last update:
‎11-01-2019 09:21 AM
Updated by:
AGL Moderator