Loyalty, AGL Rewards and flybuys

What if I no longer want to participate in the Peak Energy Rewards program?

No ratings
‎30-10-2018 09:01 AM

 

If you have registered but no longer want to participate in the Peak Energy Rewards program prior to 31 March 2018, you can email peakenergyrewards@agl.com.au.

 

After your hardware has been installed, you can opt out of the program by emailing peakenergyrewards@agl.com.au or calling AGL 1300 025 928 between 8.30am and 6pm AEST Monday to Friday.

 

Any devices which we have installed will need to be returned. We’ll organise an installer to come to your home to uninstall these.

 

For participants with an electric vehicle

 

If you have registered but no longer want to participate in the Peak Energy Rewards program prior to 31 March 2018, you can email ElectricCarPlan@agl.com.au

 

After your charging station has been installed, you can opt out of the program by emailing ElectricCarPlan@agl.com.au or calling AGL’s Electric Vehicle team on 1300 001 515 between 9am and 5pm AEST Monday to Friday. We’ll need to organise a time to come and uninstall the Schneider Smart Wallbox as you are no longer a participant.

 

To opt out of individual events, you can simply notify us via the ChargeFox EV app – we’ll send configuration details for the ChargeFox in your welcome pack. Or you can call us at least four hours prior to the event, if it is between 9am and 5pm AEST Monday to Friday.

Was this article helpful?

Version history
Revision #:
2 of 2
Last update:
‎30-10-2018 09:01 AM
Updated by:
AGL Moderator