We’ve released a free smartphone app to give you greater visibility and control over your energy usage. The AGL Energy app has been launched with Apple iOS compatibility, with planned compatibility for Android devices in the near future.
The new AGL Energy iPhone App lets you stay in control, informed and connected so it’s easier to manage your budget and avoid surprises on your bill.
For solar customers, this also includes a solar monitoring tool that can help you increase system performance and potential savings.
Real-time monitoring of both solar production and household consumption.
Automatic fault and diagnosis alerts if there’s an issue.
Easy to view and understand solar dashboard.
If you’re an AGL customer, the AGL Energy App lets you:
Track your electricity and gas usage details with summaries and graphs.
View your account balance.
Pay your bills on the go.
If you have an active digital meter you can also:
View your electricity usage by day, week, month or year along with a projection of your final bill * .
Set usage alerts to avoid surprises on your bill.
AGL’s new mobile app is free and is available through iTunes to residential customers on iOS devices.
For more information and FAQs visit: www.agl.com.au/app or ask us a question here!
How can I pay my bill?
AGL knows that paying bills is the last thing on your to-do list each day. So we’ve made it easier by giving you as many different ways to pay your account as there are days in the week.
We know that life’s short. Rather than spend it stuck in a queue or digging in your kitchen drawer for your latest bill, we’ve come up with a few handy ways you can pay your AGL account and get back to the important stuff.
From paying in cash at the post office to popping a cheque in the mail, to online options like BPAY and PayPal, there’s a simple option for everyone.
Here are all the ways you can pay:
Direct debit: An automatic arrangement to debit your bank account or credit card for your entire bill on the due date (paying by credit or debit card can attract a payment processing fee. You can view the Payment Processing Fee amount in your relevant state’s Fee Schedule.
Use your credit card to pay online or by calling 1300 657 386.
BPAY: Use your bank’s internet banking system to pay via BPAY, or send bills directly to BPAY View.
Mail: Pay your account by cheque or money order, mailed to: AGL Sales Pty Ltd, Locked Bag 20024, Melbourne VIC 3001.
Centrepay: Make regular payments directly from your Centrelink payment benefit.
Post Billpay: Pay via your local post office or the Post Billpay web page.
PayPal: Pay online with your PayPal account.
By far, the easiest way to manage your account is with AGL Energy Online. With this free service you can pay your bill, view your usage history and update your account details.
As well, to help you avoid the ups and downs that come with the changing of the seasons, we created Bill Smoothing.
In a nutshell, we average out your annual energy use across the year and divide that into the same regular weekly, fortnightly or monthly amount. This will ensure you never get surprised when you open your next bill. We also reassess the periodic amount you pay against your actual usage and adjust it if necessary.
We also know that life doesn’t always go to plan. Unscheduled car maintenance, illness or any number of unexpected events can really put a dent in your finances.
Don’t worry. We have dedicated people who can help you get back on track. A specially trained member of our Staying Connected team can discuss your needs and work out the best way to help you manage your account.
For more information visit our website or call us on 131 245.
With a variety of ways to pay your energy bill, flexible payment plans and assistance if life gets a little tough, AGL is here to help.
~Authored by Mark Gambino
How do LED lights work?
Did you know that replacing your old halogen downlights with low-energy LED lighting is one of the simplest and easiest things you can do to save energy in your home and reduce your power bill?
What is LED?
LED stands for light-emitting diode. To get technical, LED is a semiconductor that converts electricity into light. It’s one of the newer technologies available in energy-efficient lighting.
How long do LED lights last?
LEDs last a long time compared to traditional incandescent (think Thomas Edison) or halogen lights.
AGL uses high quality LED downlights that come with a three-year manufacturer’s warranty and have an average life span of between 15,000 and 70,000 hours.
How can a light bulb be energy efficient?
It’s estimated LEDs use approximately 85 per cent less energy than halogen or incandescent lighting. So, installing LED lighting can really reduce your energy consumption and ultimately lead to savings on your energy bill.
What is the difference between LED, halogen and incandescent lighting?
The main difference between LED and halogen and incandescent lighting is energy efficiency. LEDs are longer lasting and cost less to run.
Depending on the type used, LEDs can last 30–50 times longer than traditional incandescent lighting. They’re also smaller, and can be faster-switching depending on the light fitting.
Also, compared to halogen lighting, LED downlights are safer, as they have a lower risk of fire because they run at lower temperatures.
Are there any other energy-efficient lighting alternatives?
You can get a variety of energy-efficient lighting, such as eco-halogens or compact fluorescent tubes. However, LEDs still beat the rest for energy efficiency and longevity.
Note that many kinds of incandescent bulbs are no longer available, having been phased out by the government from 2009.
To see how much you could save by switching from halogen to LED downlights visit our online calculator.
At AGL we can supply and professionally fit a range of LED lights. You can find more information about LED lighting and other AGL Smarter Living products here, or by giving us a call on 131 766.
~Authored by Emma Sorensen
A power outage can be inconvenient and frustrating, but here are a few ways to make it easier to cope with.
Experiencing a total loss of power can be a frightening thing. You could be watching TV or having dinner with the family, when suddenly you’re plunged back into the Dark Ages. Not fun.
First of all, don’t panic. Unless there’s a major emergency in your home or the local area, power outages are usually temporary.
If you think the outage poses a threat to your life or property – like a powerline has come down outside – immediately call 000 and talk to an emergency operator. They’ll provide instructions on what to do next.
If it’s not an emergency, stick your head outside to see if there are any other lights on in your street or area. If it’s just you, you should be able to see streetlights or other people’s house lights. Knowing this can help you swiftly find out why you’ve lost power.
There are a number of companies that supply electricity to various areas. You can use our electricity distributor lookup tool to find out who distributes power in your area. The companies are:
Victoria (electricity), New South Wales (gas): Jemena Electricity – 131 626.
Victoria: United Energy – 132 099.
Victoria: CitiPower – 131 280.
Victoria: Powercor – 132 412.
Victoria: AusNet Services – 131 799.
Queensland: Energex – 13 62 62
South Australia: SA Power Networks – 13 12 61.
Your distributor is the first place to call to report your fault and have it investigated.
If you have access to the internet on a phone or tablet, you can visit our page on Emergencies and Outages, which will tell you if there’s a fault or emergency in your area. Rest assured that if the issue lies with us we’ll be doing everything we can to restore services as soon as possible. Check back regularly to see the status of the outage.
So as not to get caught unawares by a power outage, a good thing to do is keep an AGL bill around, like on the fridge or in your bottom kitchen drawer. On the front of your bill you’ll find a Faults and Emergencies phone number.
Also, keep a torch handy – either by the front door or on a key ring. There’s nothing worse than bumping your shin on a piece of furniture when moving around in the dark. This can also help you find the Faults and Emergencies contact number on your bill.
By following these simple tips you’ll be out of the dark as soon as possible.
~Authored by Mark Gambino
We've expanded our Power Advantage range of energy storage devices with two larger size batteries for residential customers.
The new offering suits a wider range of households and home energy uses, giving residential customers more control in managing how they generate and use their energy, helping to reduce energy bills.
AGL is today introducing two new batteries with storage capacities of 11.6 kWh and 19.4 kWh catering for bigger solar PV (photovoltaic) systems and larger household consumptions.
The two new batteries are manufactured by Sunverge, a San-Francisco-based leader in solar and battery storage solutions. Both batteries have been through AGL’s rigorous testing standards to ensure they are suited to Australian conditions and are backed by a 10 year warranty. The new batteries also include an inverter with installation included.
AGL’s Power Advantage range now covers solar PV systems from 4 kW to more than 5 kW in size and enables a solution for most types of households and energy usage. AGL has plans to continually develop its suite of products and offers a range of payment methods to cater to a wide range of home and business sizes and types.
For more information visit the AGL Solar website or call 1300 760 034.
AGL Power Advantage Range
Sunverge SIS 11.6
Sunverge SIS 19.4
3-4 bedroom home with a 4.5KW+ solar system
5+ bedroom home with 5kW+ solar system
Solar System Size
Backup Power Output
Indoor or outdoor
Indoor or outdoor
186cm x 86cm x 36cm
186cm x 86cm x 36cm
Ideal daily solar export
>9kWh and <15kWh
We all know renewable energy is the way forward. And if you want to do your bit for the environment as well as your wallet, talking to AGL about installing solar could be the answer, because offer many benefits.
How does solar energy work?
Solar panels, also known as photovoltaic panels (PV panels), convert sunlight into energy. This energy is then converted into electricity using an inverter. The electricity either powers your home energy needs or can be fed back into the grid.
How solar can reduce your energy bills
Installing solar energy can help reduce your energy bills in two key ways:
You’re generating power yourself, therefore you’re reducing the amount of power you need to buy off the grid.
You could be entitled to a tariff for any excess power you sell back to the grid.
The key environmental benefits of solar
AGL uses solar panels which are high quality, efficient and long lasting.
Any energy used to manufacture or install the system is typically paid back many times over with the energy it produces over its lifetime.
And, once installed, solar energy does not produce any greenhouse gas emissions.
The costs of solar energy
There is an initial outlay to install solar energy (either electricity or hot water). However, you may find these establishment costs are covered by the savings you make over time in energy costs.
If you pay up-front you start saving immediately. Paying upfront for a solar power system or interest free finance may not be suitable for everyone.
AGL does have a solar smart plan which features the benefits of solar for $0 upfront, with low, long term solar energy rates. AGL will also guarantee the minimum amount of solar energy production and maintain the system.
And, depending on where you live, if you feed excess electricity back into the grid you could be entitled to a credit.
There are also government incentives available for installing renewable energy like solar, including the Small-scale Renewable Energy Scheme (SRES).
AGL is Australia’s largest non-government owner and operator of renewable energy assets. And when it comes to solar energy we don’t believe one size fits all. We provide expert advice and tailor solar solutions specifically for you that take into account your particular property, energy consumption and your budget.
Visit our solar energy page to find out how we can tailor a solar solution for your property or to enquire about a free quote. Or, you can always call us on 1300 377 118.
There are scam emails currently circulating that pretend to be from reputable energy companies, which claim you owe money for an outstanding gas or electricity bill and ask you to click on a link to view your account or to make a payment.
They often involve you being illegally contacted by an individual or company who pretend to be from AGL and who try to gain your personal information by falsely saying things like:
Your AGL energy bill is overdue and you need to share your credit card or bank account details to avoid being disconnected; or
You’ve been overcharged and we need your credit card in order to refund you.
These are just two examples, but if you receive a phone call or email that’s similarly unusual or suspicious that asks for your financial information, please do two things:
Ignore it; and
Call us directly on 131 245 to check whether we have been trying to contact you.
If you’ve provided your details on a website, by email or over the phone, and you believe you may have been a victim of fraud, please contact your financial institution immediately. Remember, AGL will never send you emails asking for personal banking or financial details. How the scams work:
You receive an email from a reputable energy company claiming that you owe them money.
The email may appear to come from a department like the 'Accounts Receivable Team' or 'Accounts Payable'.
The email may contain the subject title 'Your AGL Bills Update ✔'.
The email may or may not be from your current energy provider.
The email may claim that you have exceeded your energy consumption limit and need to pay or even that you are eligible to use a discounted energy tariff if you click on the link.
The email may direct you to click on a link to view your account, pay your bill or download an attachment.
If you click on the link, your computer may be infected with malicious software and your identity compromised.
If you 'pay' the amount, you will lose your money and may have your credit card details stolen.
How to protect yourself:
If you receive a suspicious email for outstanding energy usage - delete it immediately.
If you're not sure if this is a scam, contact your energy provider with the contact details from their website and not from the email.
Look out for tell tale signs of a scam email, including spelling mistakes and poor grammar.
Never click on the links from suspicious emails and delete them immediately.
For more information visit the Scam Watch website.
Ever wish you knew how much your bills were before they arrived? Or that you had the ability to know when and how you are using your electricity the most? With AGL’s digital metering, customers will be able to access all these benefits and more.
Below you’ll find answers to frequently asked questions about AGL’s digital metering.
If your question isn’t answered below, please ask a question here in the community and we’ll get back to you. You can also give us a call on 1300 669 245, Monday to Friday, 9am to 5pm for more info.
Why am I getting a digital meter?
We are progressively offering new digital meters to selected AGL customers as part of our plan to provide accurate meter reading and billing capabilities. Initially, we are offering the new meters to customers who have experienced difficulties in having their electricity meters read in the past.
Why is AGL offering digital meters to their customers?
Digital meters are the next generation of electricity meters and provide consumers with access to new technologies to help monitor and manage their energy use.
Why does AGL want their customers to have a digital meter?
We want our customers to have access to the latest technology to assist them in being able to monitor and manage their electricity usage better. Digital meters will provide more accurate readings and help to ensure more accurate and timely electricity bills. They also provide the opportunity for AGL to deliver faster, better responses to service requests.
What is a digital meter?
Digital meters, otherwise known as smart meters, are the next generation of electricity meters. Unlike the previous generation of meters they communicate between your home and your energy supplier using a wireless network.
What are the benefits of digital meters?
Digital meters have a range of benefits. Some of these will be available immediately after installation, such as access to our online energy portal called My AGL IQ where you can track your usage, manage and pay your bills and even set alerts for yourself. And you can access all these benefits anywhere, anytime with our free AGL mobile app.
Can I choose not to get a new meter? And how?
Yes. While we think you could benefit from a new digital meter being installed, the choice is yours and you can choose not to. If you would like to opt out, give us a call on 1300 669 245.
Is there any cost for the installation?
No. If AGL has contacted you to offer a digital meter and your home is suitable for a replacement meter, you won’t have to pay for the meter or for any installation costs. Sometimes, a home may not be suitable for a digital meter. In this case, we won’t perform the installation and you won’t incur any costs.
Will I be charged more for electricity because I have a digital meter?
No. The same electricity rates that apply to your analogue meter will apply to your digital meter.
When will I get my digital meter?
The installation process is occurring progressively and the dates and times of installations will vary from customer to customer. We will write to impacted customers before the installation is due to occur.
How do you know if my home is suitable for a replacement meter?
A technician will perform a home suitability assessment of a range of safety and electrical factors to determine if your home is compatible with a meter upgrade.
What do I need to do to prepare for the installation?
We ask that you make sure the qualified installer has safe and clear access to the meter box at your home. To ensure a smooth installation we may also ask you some specific questions ahead of the installation. In some cases it will be helpful for you to provide us with photos of your existing meter installation (if this is the case we will let you know in advance).
What if I’m not home – will the installation still go ahead?
If there is clear access to your meter box, the meter installation will go ahead without you being home.
Will I lose power during the meter installation?
During the installation, power will generally be unavailable for no more than 30 minutes, however the total installation time may take up to two hours. Safety checks will be completed while the new meter is installed. Please take any advance precautions necessary before the power is switched off (such as with your computer or alarm system).
How long will the installation take?
Installation can take generally between 30 minutes and up to 2 hours (depending on how complex the installation is, most exchanges will be complete in around 40 minutes).
I rent my property and not sure if my landlord wants the digital meter installed?
We do not need permission from the landlord in order to install a digital meter. We can exchange the meter irrespective of whether you are a renter or not.
Is there only one type of meter? Can I choose the meter?
There are different types of meters, each of which is capable of measuring a particular type of electrical installation. Which meter is installed at your property is determined by the electrical configuration at your site (for example, customers with a solar panel will need different metering to customers without a solar panel). We will ensure that you have the right meter for your needs.
What if I have solar?
Some solar customers already have digital meters installed. But if you have solar and don’t have a digital meter you can definitely have one installed.
What technology do you use to send the readings back to AGL/ my retailer for billing?
The meter data is collected from the meter using the secure 3G wireless communications network.
How often will the meter data be read/collected?
After installation, the meter will initially be read four times per day and that data will be sent to AGL at the end of each day. However, as the infrastructure continues to grow, the meters will be read remotely at half-hourly intervals.
Are digital meters accurate?
Yes. Our digital meters are rigorously tested for accuracy. Our meters are pattern-approved by the National Measurement Institute to the standard metering accuracy level. In addition, we will monitor and conduct regular testing to confirm the accuracy of our meters.
Can I still take a reading from my digital meter?
Yes. The LCD displays the options available to check your electricity consumption. It depends on your meter type how you do this.
There are two buttons on all our meters that will cycle through the key information stored. One type of meter labels the buttons “Connect” and “Select”, the other type has the buttons colour coded Green “for connect” and Clear “for Select”.
In both cases, you simply press and release the Select button to step through each screen of data. Once you reach the last screen the next press will cycle back to the first screen. The screen will have a label number on the left side of the screen, and the reading on the right hand side. The screens are:
01: Standard Time and Date set in the meter.
03: Accumulated read of power used.
13: Accumulated read of power generated and fed into the grid (solar installations only).
07: Accumulated read of off peak load (this screen is only shown on meters that have an off peak hot water service).
What should I do if there is an interruption to my electricity supply?
Call your local electricity distributor. In South Australia this is SA Power Networks and their number for faults and emergencies is 13 13 66. For all other states head to this distributor lookup tool to determine yours.
What happens if my meter stops working?
If your power is off and it appears your meter is not working, please call your local electricity distributor. In South Australia this is SA Power Networks, and their number for faults and emergencies is 13 13 66. For all other states head to this distributor lookup tool to determine yours.
Will the information on my bill change?
The calculation of your bills won’t change. However, as analogue meters use start and end reads and digital meters don’t, this information will change slightly on your bill. When the meter is installed a welcome brochure will be left behind and this will contain some more information on how these changes will appear on your AGL electricity bill.
How can a digital meter help me save money?
By recording your electricity usage more accurately and having that information provided to us remotely, you will have access to our online portal My AGL IQ. This terrific online tool will show you your actual electricity consumption up to the end of the previous business day. If you are charged different electricity usage rates for different times of the day, by being informed about what times of the day you’re using your electricity, you can identify ways to move your usage to cheaper times of the day to save money. For example, if you run your washing machine during peak times, it will show you how much you used when you were running your washing machine during peak and, if you have cheaper off peak rates, you could consider running it at the off peak times instead which will save you money.
There are also other appliances available for purchase, such as in-home displays, that can track your usage in real time.
Is my consumption data information secure and will it remain confidential?
Yes. Digital meter data is secure and confidential.
No customer names or addresses are attached to the transmission of meter data. The meter number and NMI (National Meter Identifier) are matched up with customer information only after it has reached the central data station, which is hardened and secured.
We also ensure consumption data remains private via tight privacy controls and compliance with the Federal Privacy Act and the Australian Privacy Principles (APPs), which cover the collection, use, disclosure and storage of personal information.
Will AGL sell my electricity use information to third parties?
No. By law, your consumption data can only be accessed by the meter reader, your energy retailer, and others who are entitled to it under the law (such as distribution networks, and other people who you specifically authorise).
Will the remote reading interfere with other devices (phones, TV or radio)?
No. The digital meter operates at a low frequency and power level and will not interfere with any other equipment.
Do digital meters meet Australian Safety Standards?
All digital meters meet the electro-magnetic exposure limits set by the Australian Communications and Media Authority. The meters have lower emissions than many other every day devices such as phones, microwaves and baby monitors. The digital meters being installed meet current Australian Standards including those related to safety.
If you pay your bill over the counter at Australia Post you may incur a fee of $2.00 per payment (including GST). Exemptions from the over-the-counter fee can be found here.
Access your bill straight from your email inbox and avoid paper bill fees simply by switching to eBilling. To sign up to eBilling and stay organised and clutter free, visit agl.com.au/ebilling
We have a number of alternative secure payment options, which you can find on the AGL.com.au website or by calling 131 245.
If you've checked your email inbox and it’s not full, log in to AGL Energy Online to see that:
Your email address has been registered correctly in ‘Update my details’; and
eBilling is setup correctly by going into the ‘My Billing Options’ section.
If you don’t have access to AGL Energy Online, please call us anytime 24/7 on 131 245.
Yes. AGL’s Sunverge SIS 7.7kWh battery is backup power ready, and can help power your appliances in the event of a power outage with additional work completed at your switchboard by a qualified AGL installer. Backup power can be enabled for an additional $650 (GST incl.), and requires sufficient stored energy being available in your battery at the time of a power outage event. During the power outage your battery will not be charged by the solar system.
Right now, the updates we’ve made to our My Account website (previously known as AGL Energy Online) can only be seen by those customers who log on using an AGL ID – one with a registered AGL email address. So, for the moment, you can’t access My Account using third party log in details. However, as we’ll soon integrate third party IDs (like Facebook and Google) with our website, it won’t be long until more AGL energy customers can enjoy the exciting new features in My Account.
There are two easy and convenient ways for you to pay your energy bill in My Account:
Click on the ‘Pay my bill’ button on the ‘Overview’ page; or
Go to the ‘Billing’ page and follow the instructions for making a payment.
It’s common knowledge that small business owners are extremely busy. It can get to the point where finding the time to save money falls lower down the priorities list each day.
Recently I worked with a client who was the epitome of this scenario: he ran a very successful business, but there was a lot of wastage, simply because he was too busy to find the time to streamline his business practices.
At a glance, I could see thousands of dollars in wasted resources and inefficiencies. The client could clearly see the issue too, but he was so preoccupied with managing a never-ending flow of work that he simply didn’t address it. Money saving was pushed even further down the list and of course, whilst the bank account remained healthy, there was less urgency to save.
Should you be focusing on just making money or looking at ways to run the business more efficiently? I believe that to be truly successful, a business needs to be good at both.
We will always make time to attract new customers, find new ways to market and develop the business but we don’t always set dedicated time aside to work on a strategy to run the business more efficiently.
Want to discover more about AGL’s End of Financial Year offers for business? Find out more here: www.agl.com.au/eofybusiness
It is important to allocate equal time in both aspects of the business, so for every hour I spend working on business development I match an hour to internal processes and determine ways to be more efficient.
Here are a few simple tips that will create greater efficiencies for your small business and ultimately will save you time and money:
Develop robust internal systems to help avoid the waste associated with reinventing the wheel all the time. This could include developing better reporting systems, recruitment processes, filing systems etc.
Spend time talking to suppliers to negotiate on products and services for the best deal possible. The age-old rule applies here, if you don’t ask, you don’t get.
Learn how to use equipment properly and to its fullest capability. Technology, in particular, has developed dramatically over the years so make sure you understand and utilise every aspect that is relevant to your business.
Research ways to be more efficient in all areas of operations i.e energy usage and telecommunications. Desktop research has never been easier and more rewarding.
Review monthly operating costs and look for any major variations or anomalies. If something doesn’t look right, follow up with your supplier immediately.
Develop internal efficiency campaigns and roll them out with the staff so that everyone is aware of new processes.
Talk to staff members for their ideas on ways to do things smarter – two heads are better than one!
Take the time to talk with other business owners about ways to be more efficient.
Outsource various elements of the business – things like bookkeeping, cleaning and IT support.
When it comes to outsourcing various aspects of the business the idea here is to free up your own time so that you can focus on what you do best. Instead of taking on every task, ask yourself, ‘is your time better spent cleaning the office or developing the business?’
If the task of outsourcing seems daunting and time consuming in itself, then maybe you need someone to assist you in the process. Involve a professional who can look at the business from an outsider’s perspective and provide educated discussion on how to increase the efficiency of your business.
Every small business owner has the ability to change internal practices in order to run a profitable and efficient business, so take the time to work on the balance and be rewarded with the benefits.
AUTHOR BIO: This post is the work and opinion of Andrew Griffiths, Small Business and Entrepreneurial Author, and does not necessarily reflect the views of AGL.
It’s that time of year again where the end of financial year is just around the corner; a vital time when small business owners should embrace the end of financial year and look at new opportunities to maximise business growth moving forward.
When approaching the end of financial year, it is imperative for every small business to drive sales, secure and retain long-term business and refocus business priorities in an effort to save money.
Here are five simple tips that will help your small business take full advantage of the opportunities that come at the end of financial year:
Take advantage of the deadline that comes with the end of the financial year by having a sale or discounting offers
The end of financial year is the perfect time to presell your products and services with an end of financial year special offer. Reach out to your existing customers with a great offer, let them know that the offer is time sensitive and see how many customers are driven to buy because of the urgency.
Give customers an added incentive to prepay for products or services
Every year I send an email out to my clients in early June offering a special value added incentive to anyone who would like to pre-purchase a particular service or product before the end of the financial year. Those clients looking for tax deductions are always keen to pay now and use later.
Take the same approach with your own suppliers
The end of financial year is the perfect time to review your expenses when preparing for the next year ahead. Be sure to compare your accounts from the year before and assess what costs have snuck up. Are there some bills that you can possibly prepay? Or is it a good time to make a purchase when you’re looking to make some deductions?
The end of financial year is also a great time to look closely at your bigger operating expenses, for example phone and energy usage costs. Are there any end of financial year deals that you could take advantage of? Is it time to renegotiate your contracts? Has your usage increased which means you have better buying power?
Plan ahead for the next financial year and contact your providers to find out what opportunities and offers are available for your business moving forward.
Use the milestone to secure relationships with your existing customers
This is the time of year to plan meetings with your existing customers while they review their own financial results and plan for the coming year. It is a great time to cement existing relationships and thank customers for their business, acknowledge how much their business means and how keen you are to continue working with them in the future.
Be sure to explain what your business has planned in terms of growth and development to reassure them that they are making the right choice engaging your business.
Use the time to refocus, reinforce & recharge yourself & your team
By the middle of the year we all start to feel a little jaded. The public holidays are pretty much over and we are looking at the long road ahead towards Christmas.
This makes June/July an excellent time to have a mini break and take time out to review how your business has performed. It is a time to revisit your business goals and make sure that your priorities are still in check.
Most importantly, it is time to celebrate the success of the last financial year with your team.
Want to discover more about AGL’s End of Financial Year offers for business? Find out more at www.agl.com.au/eofybusiness
AUTHOR BIO: This post is the work and opinion of Andrew Griffiths, Small Business and Entrepreneurial Author, and does not necessarily reflect the views of AGL.