We are aware of an issue that is affecting a number of our customers when trying to access their solar and electricity usage information through their My Account access. An example of this issue is shown below.
This issue was caused by a technical error to the IQ system which provides this data to solar customers. We are working to restore this access to its correct status, but unfortunately, this will take a number of days to implement. It is expected that this issue will not be resolved before the end of this week. We will continue to provide updates, and any improvements along the way, on this page.
Thank you for your patience throughout this time, and please accept our sincere apologies for any inconvenience this has caused.
The Broken Hill Solar plant in Broken Hill, NSW, is one of two AGL solar plants, the second located in Nyngan (also in NSW).
The Broken Hill Solar Plant has a capacity of 53 MW and is the second largest in Australia behind its sister plant in Nygan. It will produce enough renewable energy to power more than 17,000 homes annually.
It features 677,760 solar PV modules (panels) and is expected to reduce greenhouse gas (GHG) emissions by over 105,840 tonnes of CO2 equivalent per annum, assuming a rate of 0.84 tonnes per MWh of electricity. This is roughly equivalent to removing approximately 29,000 cars from the road.
The Nyngan and Broken Hill Solar Plants have been constructed with $166.7 million funding support from the Australian Renewable Energy Agency (ARENA) and $64.9 million from the NSW Government. Both plants have been constructed in partnership with First Solar, local councils, and local communities.
You can find more information about the solar plant here.