Knowledge Base

Find FAQs and other information in these articles published by an expert.

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Solar Command will send you an automatic fault alert if your system has turned off, or is no longer communicating. Speak to an AGL Solar Command expert on 1300 356 363 to help get your system back up and running.
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If you already have a solar system, total installation and setup takes approximately 1.5 hours. If you’re having a new solar system installed, it will take approximately 2-3 hours to install your solar system and Solar Command hardware, depending on the complexity of your site including whether it is double story or has limited access.
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Solar Command is a physical monitoring product attached to your meter board, and a subscription to AGL’s Solar Command digital monitoring portal.
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Yes. Solar Command installation and hardware is included in the cost of subscription.
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At the end of your two year subscription, you will be invited to renew your subscription for another two years at $15 (incl. GST) per month for a minimum of 24 months.
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No. We can fit Solar Command to AGL or non-AGL solar systems!
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Yes. If you have an existing solar system installed, an accredited AGL installer will make an appointment with you to install your AGL Solar Command hardware.   If you’re having a new AGL solar system installed, an accredited AGL installer will complete both your Solar Command and solar system installation at the same time, making installation hassle-free.
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