Knowledge Base

Find FAQs and other information in these articles published by an expert.

What is changing in My Account

The main difference you’ll find with the new-look My Account (previously known as AGL Energy Online) is your ‘Overview’ home page.


Once you log in, you’ll see a dashboard that’s easier to read – one that helps makes it faster for you to understand things like how much you’ve used and spent on gas and electricity, or what your next energy bill is projected to be.


However, you may find that some parts of the website – like the ‘Usage’ section – are the same as before. So please, keep an eye on the AGL Community as we continue to improve the My Account experience for you. We’ll add more frequently asked questions as we go along.

Version History
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Last update:
‎11-11-2016 11:05 AM
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