Knowledge Base

Find FAQs and other information in these articles published by an expert.

I’ve just transferred to AGL. Why is there nothing to see in My Account?

After you sign up to AGL for gas or electricity, it can take as long as three months for your service to transfer across to us. During that time, we won’t have any usage information to show you in your My Account portal. We’ll contact you once your transfer is complete, so you can log in and see it all for the first time.

Version History
Revision #:
2 of 2
Last update:
‎15-11-2016 10:08 AM
Updated by:
Labels (4)