Knowledge Base

Find FAQs and other information in these articles published by an expert.

How does eBilling work?

By choosing eBilling, you’ll be emailed a secure and temporary link for where you can download an electronic copy of your bill online, rather than being mailed a paper copy.

eBills have the same information as paper bills, right down to the messages and inserts that you’d otherwise find in the envelope, and you can pay them using the exact same payment methods.

Plus we can email you other important messages about your account, like reminder notices.


Just remember to update your email address if you ever change it, either by logging into My Account or calling 131 245, anytime 24/7. And to keep your information safe and confidential, be sure to use a personal email address that no one else has access to. 

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