Different error messages at different times of the day. It only seems to be up about 1/2 the time and then the data is 24 hours old.
Poorly designed software, no doubt.
Still down this morning. That's a whole day unavailable.
I'd like to know if AGL are doing anything about this, and living up to the promise they made when they installed their smart meter?
The smart meter is all about saving money with them, but not delivering.
We are sorry to hear you are having troubles reading your power usage, we want you to feel in control of your usage at all times. To help us identify the issue you are experiencing, are you able to attach a screen shot of the error message or page that is displaying?
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If you have any other information to provide we'll be able to fast track a solution for you. I.e.:
Look forward to hearing from you soon,