every time try to read the daily usage of my power through the account i receive different nonsense messages today message reads something wrong with the system we try to fix go to community forum while we fix the problem what a joke???
Different error messages at different times of the day. It only seems to be up about 1/2 the time and then the data is 24 hours old.
Poorly designed software, no doubt.
Still down this morning. That's a whole day unavailable.
I'd like to know if AGL are doing anything about this, and living up to the promise they made when they installed their smart meter?
The smart meter is all about saving money with them, but not delivering.
We are sorry to hear you are having troubles reading your power usage, we want you to feel in control of your usage at all times. To help us identify the issue you are experiencing, are you able to attach a screen shot of the error message or page that is displaying?
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Look forward to hearing from you soon,