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Want to discuss something that doesn't fit in the other areas? This is the place.

running out of hot water

Switched-on

We keep running out of hot water so I need to figure out if we have a "booster" which I can see some other people have mentioned the discussion boards or if there's a way to extend heating of hot water for longer periods during the day

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3 REPLIES 3

Re: running out of hot water

AGL Moderator

Hi ltruong,

 

Welcome to the AGL Community!

 

On your most recent bill, is there a mention of a 'Controlled Load 1'? If so, you may have the option of upgrading to Controlled Load 2 which'll provide you with more hot water. You can find more information here: During which hours is the 'Controlled Load' switched on?

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: running out of hot water

Switched-on

Hi Jayden

 

Yes my invoice does mention controlled load 1 

 

how do I upgrade to controlled load 2 to get more water? 

 

thanks 

Leanne 

Re: running out of hot water

AGL Moderator

Hi Leanne,

 

You can arrange this by getting in touch with our customer service team here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.