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Want to discuss something that doesn't fit in the other areas? This is the place.

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online dashboard has error message

Switched-on

the dash board does not show data 

for the past two weeks, solar output and energy usage data searches  result in the following message

"Unfortunately, there was an error loading your usage data. Please try again later."

last time data was not loading, it was a meter fault. 

I have monitored the meter and it appears to recording both energy purchase and solar output.

 

1 REPLY 1
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Re: online dashboard has error message

AGL Moderator

Hi happy,

 

This isn't good to hear at all!

 

We'll need to take a closer look at your account to resolve this for you, so please send me a private message with your account details and we'll be sure to help where we can!

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

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