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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

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i cannot access my AGL reward

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it shows "We're sorry for the inconvenience, but we're experiencing some difficulties when trying to take you to AGL Rewards right now. Please check back soon."

 

I have called and email AGL on this many time, they alway say it will be fixed in a few days, but it was never working

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5 REPLIES 5
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Re: i cannot access my AGL reward

AGL Moderator

Hi sky_tianxiang 

 

Are you able to private message me with your account number?  

 

Thanks, 
Carla 

 

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Re: i cannot access my AGL reward

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I'm suffering the same issue as well

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Re: i cannot access my AGL reward

AGL Moderator

Hi username11! 

Welcome to AGL Community! 

Please get in touch with us here so we can trouble shoot a few details with you. 

 

Kind regards, 

 

-Nam-

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Re: i cannot access my AGL reward

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Hi,

Can anyone advise how to resolve this? I've used Live Chat and they referred me to call AGL rewards team, when I called AGL rewards team, they say they do not help with website issues.

 

So who do I contact to resolve this? i'm puzzled.

 

 

 

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Re: i cannot access my AGL reward

AGL Moderator

Hi kampungmei,

 

Thanks for being part of the AGL Community.

 

We are sorry to hear that you're having trouble getting in touch with the right team. You can call us directly on 131 245, or, please use AGL Messenger which you can access via the APP or My Account.

 

Kind Regards,

Jenna