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gas meter abolishment

Hi can anyone please help me I have applied to have my gas meter abolished and have waited from the 9 january and called everyday since. Today i was told that the job needs a permit.. I have sppoken to the demolishers and they say if there is no off street parking them you need a permit. If there is off strret parking why do they need a permit. I will have to pay the demolishers for the delay. I need someone to tell me why this is taking so long and why anyone cannot tell me when. Modern technology and people fail to communicate. I did not know removing a gas metre is such a difficult task. I not sure what to do