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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

bill payment overdue

Switched-on

I am overdue by a few days for both gas and electricity.  I am supposed to get my bills in the mail.  I don't work often at my home computer.  I missed both dates for both bills.  Can somebody phone me on my mobile to further discuss.  It's quite irritating because I get my water bills in the post.  

 

Regards

 

Jo

2 REPLIES 2

Re: bill payment overdue

AGL Moderator

Hi Jacob2008! 

Welcome to the AGL Community! 

You can manage your account and person details directly on your AGL My Account, otherwise, please contact us and we'll update check your account settings. 

 

Kind regards, 

 

-Nam-

Re: bill payment overdue

AGL Community Manager

Hi @Jacob2008 , to make sure you have your bills sent to your preferred location, log in to your account, click your username then "Account settings" from the dropdown.

 

Click "Communication preferences" and then "Edit" on "Account information and Updates".

 

If you have any issues, just click "Message Us" on the overview page of your My Account .

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.