General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

Wife name on AGL account

MAQ
Switched-on

Was reading some community post and found that AGL do not allow to add partner/wife name on the account. I know many of my friends with other energy provider they have their partner name added on account and that do appear on bill. 

 

This is really frustrating and don't know why AGL is not doing that because this is not ruling from DHS I am sure. As I got below exact response from DHS and they asked me to contact electricity provider to add partner name. 

>>>

I would advise you to allow the current application to decline and in the meantime, contact your electricity company and have your wife’s name added as an account holder.

<<<

 

One of my close friend got the same response as above and he was able to update partner name online(with different provider) without any hassle. 

 

 

2 REPLIES 2

Re: Wife name on AGL account

AGL Moderator

Hi MAQ,

 

Thank you for your feedback.

 

To clarify, we only allow one primary name on each account and bills. This is for credit and privacy purposes. To ensure that you're making the most of your government rebates, I encourage your wife to contact AGL to move the accounts into her name and then add you as an authorised contact person to this account so that you're able to make enquiries and certain changes as well. 

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Wife name on AGL account

MAQ
Switched-on

Thanks for quick response.

 

Well, I would prefer to change electricity provider in this case as with other they have both option and I don't have to do any change anywhere.