Where's the MODERATOR?

[Vonnie57]

Does anyone from AGL ANSWER these questions or is this just a "community forum" so they can collect data and foresee changes etc.

Are we getting a discount for assistance in research?

Where's the MODERATOR?

[David_AGL]

Hi @Vonnie57 

We certainly read all customer comments posted here, and although this isn't actually a customer service channel, we do respond and try to answer questions where we can.

It sounds like you must have an urgent issue you need assistance with. If that's the case, I definitely encourage you to contact customer service or log in to My Account and click "Message Us"

Alternately, feel free to ask your question here and the community may be able to assist.