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Want to discuss something that doesn't fit in the other areas? This is the place.

Web chat

EM
Switched-on

Can't seem to find a web chat option. Does AGL offer this? If so is it only for AGL customers?

9 REPLIES 9

Re: Web chat

Powerhouse

Good point EM, I know when I login to my account it's the bane of banes, apart from the invitation to chat on the right of the screen it continually comes up whilst I go about my daily balances and other chores, drives me nuts!!

 

So, I think it's only for AGL customers, next best option for you is here for your queries.

 

Rob


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Re: Web chat

AGL Moderator

Hey @EM

 

We certainly do have a web chat option available right here. Let us know if you have any further issues!

 

 

 

 

Re: Web chat

Powerhouse

Oooops, I boobed it seems, nice when your wrong and someone benefits!!

 

Rob


________________________________________

Please remember I am just like you - a customer. If my post has helped, you can click the 'LIKE' button to show your appreciation.

Re: Web chat

AGL Moderator

Hi @NathanB,

 

When I follow that link that you have provided in your answer, it just goes to the contact page. Despite checking all the options included, there doesn't seem to be a web chat option. Is there any other link you could provide?

 

Cheers.

 

Nadroj

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Tags (1)

Re: Web chat

Retired AGL Moderator

Hi @Jordanemm

 

Please try this link

 

Thanks! 

Re: Web chat

AGL Moderator

Thanks @CatherineG!

When following this link, I found the below error:

 

ErrorCapture.PNG

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Re: Web chat

Retired AGL Moderator

Hi @Jordanemm

 

Thanks, for letting me know. We have now fixed the link, feel free to try again. 

 

Thanks! 

Re: Web chat

Switched-on

Hi l meed to talk to someone from agl about my bill 

Highlighted

Re: Web chat

AGL Moderator

Hey Cath33,

 

Thanks for reaching out!

 

Please follow this link to get in touch with someone from our web chat team who'll be happy to help with your bill: aglener.gy/ChatCom.

 

Kind regards,

 

Jayden.

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This helps our Community know the answer to common questions.