Web chat

[EM]

Can't seem to find a web chat option. Does AGL offer this? If so is it only for AGL customers?

[BWSS]

Good point EM, I know when I login to my account it's the bane of banes, apart from the invitation to chat on the right of the screen it continually comes up whilst I go about my daily balances and other chores, drives me nuts!!

So, I think it's only for AGL customers, next best option for you is here for your queries.

Rob

[NathanB · Accepted solution]

Hey @EM

We certainly do have a web chat option available right here. Let us know if you have any further issues!

[BWSS]

Oooops, I boobed it seems, nice when your wrong and someone benefits!!

Rob

[Jordanemm]

Hi @NathanB,

When I follow that link that you have provided in your answer, it just goes to the contact page. Despite checking all the options included, there doesn't seem to be a web chat option. Is there any other link you could provide?

Cheers.

Nadroj

[CatherineG]

Hi @Jordanemm. 

Please try this link. 

Thanks! 

[Jordanemm]

Thanks @CatherineG!

When following this link, I found the below error:

[CatherineG]

Hi @Jordanemm. 

Thanks, for letting me know. We have now fixed the link, feel free to try again. 

Thanks! 

[Cath33]

Hi l meed to talk to someone from agl about my bill 

[jaydeny]

Hey Cath33,

Thanks for reaching out!

Please follow this link to get in touch with someone from our web chat team who'll be happy to help with your bill: aglener.gy/ChatCom.

Kind regards,

Jayden.