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Want to discuss something that doesn't fit in the other areas? This is the place.

Usage data not working since last week

Switched-on

Hi, my data usage has not been updated since last Saturday so it has been 5 days. I am able to see the data on Sp Ausnet's myHome account.  Is this issue being investigated?  Thanks

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Re: Usage data not working since last week

AGL Moderator
AGL Moderator

Hi Byza, thank you for bringing this to our attention! I understand how important it is to receive updated data and would like to have a closer look at your account. Please contact us with your account number and email address via private message so we can assist further. Kind regards, Le.

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