My AGL app hasn’t updated since the end of January and want show me my energy usage, since I have a newly installed smart meter.
Why cant I receive this information
Thanks for joining the AGL Community!
We are aware that some customers are currently experiencing delays in their information updating, which we’re constantly working on to improve and we apologise for. We appreciate the feedback that you have provided and confirm that this has been forwarded to the App developers for future reference.
If you feel that this may be an ongoing problem, please complete the 'Feedback' form within the app and a member of our app team will look into things for you.
Can I ask if your usage data has updated as of yet? If not, then what date did it last update?