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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

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Someone used my phone number to create an account

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I don't have an account with AGL but I got a text message from AGL about an energy connection happening with a newly created account. I think someone might have mistyped their phone number when creating their account. How do I remove my number from receiving notifications from this account? 

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Re: Someone used my phone number to create an account

AGL Moderator

Hi Reuben24!

 

That would be frustrating, I am sorry about that.

 

If you reach out to our Webchat team here, they will be able to help you with that. 

 

Thank you 

 

Ellen