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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

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Resolutions Team?

Switched-on

Dear AGL,

 

I have been waiting for a rather simple data sync issue with your app to be resolved for two weeks now. 

 

I have been in contact with a number of your live chat agents who have assured me it will be fixed in 3-5 days, have assured me of a call back from your Australian Resolutions Team. Yet here I am still waiting for a call back (been promised 3 times) and still waiting for my issue to be resolved. 

 

I'm beyond frustrated and would like to get this resolved today otherwise I will need to take further action. 

1 REPLY 1
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Re: Resolutions Team?

AGL Community Manager

Hi @DBHI48 , please send me a private message with your account number and I'll follow up on this.

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