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No usage data since Wednesday

Semiconductor

Normally it seems smart meter data including feed in usage is available on the next day mid afternoon. However my meter data is missing for both Thursday and Friday (as at Saturday 11:00am). Am i the only one or is there an IT problem processing Thursdays meter reads?

2 REPLIES 2

Re: No usage data since Wednesday

Dynamo

Same here. AGL slack because of the long weekend.

 

I'm sure the data will appear Monday or Tuesday when they can be bothered.

 

They promise a service and don't deliver.

Re: No usage data since Wednesday

AGL Moderator

Hey stepheng,

 

Thanks for your post!

 

At present, your usage data can be 2-3 days behind at any given time. We appreciate the frustration that this may cause, however we can assure you that we're constantly working on our online platforms to reduce these time frames!

 

Kind regards,

 

Jayden

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