My account is not visible

[Briankim]

After typing in ID and password, my account is not loaded properly and no information is visible.

[NathanB]

Hi @Briankim

Is this still an ongoing issue for you? There's no current widespread issues reported that are similar to what you're describing, but we'll happily take a further look once you confirm that you're still facing this issue. Thanks!

[Briankim]

It is still same. No indication of its being resolved. Please help me to resolve this issue.

[jaydeny]

Hey Briankim,

Thanks for getting back to us!

If you're still experiencing this issue, please send me a private message including your AGL account details and any relevant screenshots and I'll take a closer look at things.

Cheers,

Jayden