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Want to discuss something that doesn't fit in the other areas? This is the place.

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My account is not visible

Switched-on

After typing in ID and password, my account is not loaded properly and no information is visible.

 

3 REPLIES 3

Re: My account is not visible

AGL Moderator

Hi @Briankim

 

Is this still an ongoing issue for you? There's no current widespread issues reported that are similar to what you're describing, but we'll happily take a further look once you confirm that you're still facing this issue. Thanks!

Re: My account is not visible

Switched-on

It is still same. No indication of its being resolved. Please help me to resolve this issue.

 

Re: My account is not visible

AGL Moderator

Hey Briankim,

 

Thanks for getting back to us!

 

If you're still experiencing this issue, please send me a private message including your AGL account details and any relevant screenshots and I'll take a closer look at things.

 

Cheers,

 

Jayden

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