I have been trying to use the Live Chat but it has been unavailable.
Can you please advise when it will be available again?
Please see attached photo which shows no option to start the Live Chat. I have tried different browsers and it is still the same.
Thank you for bringing this to our attention!
Can I please confirm if you clicked on the same sequence of tiles every time this error presented itself, or does it appear no matter which tiles you click on?
Thank you for your reply!
I'm following up on this issue for you internally and I'll get back to you when I have an update.
Can I ask if you're still facing this issue when accessing this page from this link?
@Melissah80 yes, live chat is still available. If you're find you're unable to access it, an alternative is to use the "Message Us" function through your My Account page