We just had a new hot water system installed that has a dual element but it does not seem to be heating water. I understand that its primary intended to heat during off peak. However is there a way to get it to heat a limited amount during peak periods so I can have a hot shower now?
You can find out about boosting your hot water supply in this article: What can I do if I’m having trouble getting hot water? Depending how your electricity meter is configured, you may also be able to change your controlled load to increase the amount of hot water that is available to you. If you'd like to find out more about this, I encourage you to get in touch with our web chat team here.
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