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Want to discuss something that doesn't fit in the other areas? This is the place.

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How do I email complaints team

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I have the AGL app and check my usage daily.  There are two meters on property (2seperate houses).  One is a larger house and it has more usage than smaller house.  Usually the usage amounts are different by nearly 100 dollars and up until yesterday this was so.  But today I checked it and the usage is exactly the same on both meters. This is impossible as it would mean that the power usage jumped 100in one day on one of the meters

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Re: How do I email complaints team

AGL Moderator

H Garrygeorge,

 

Thank you for joining the AGL Community!

 

For any app-related issues that you encounter, I strongly recommend that you complete the 'Feedback' form located within the app under the 'More' tab with any and all relevant screenshots attached. This will be forwarded directly to our app support team who'll be more than happy to take a closer look at this for you!

 

Kind regards,

 

Jayden

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