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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

Gift cards

Switched-on

Hi just wondering if there are other existing customers that haven’t received gift cards when told they were getting one as an incentive to switch plans. 

3 REPLIES 3

Re: Gift cards

AGL Moderator

Hi Poppy!

 

Welcome to the AGL Community.

 

Do you mind me asking to confirm when you changed your plan, and how you did this? By phone, online, etc.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Gift cards

Switched-on

Hi Poppy,

 

I am about to ask the same question!

I signed up last week and was told that I would receive it by email later that day.

But it never appears in my inbox......and so does the 10,000 Flybuys points they mentioned in their promotions.

Very disappointed 😞

 

 

Tags (2)

Re: Gift cards

AGL Moderator

Hi Biscuit_Hero,

 

Thank you for your input!

 

It sounds like poor expectations have been set with you here which I apologise for. You will receive an email regarding your EFTPOS gift card after your first AGL bill is issued and you bonus Flybuys points will be added to your account within approx. 4 weeks.

 

I'll be sure to pass on feedback regarding this incident.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.