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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

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Cannot download the Download.csv file

Switched-on

Hi,

 

When clicked on the download.csv, it takes me to business customers login page. Are you able to look into this please. I would like to be able to download my usage stats from this file.

 

Regards

Vijay

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3 REPLIES 3
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Re: Cannot download the Download.csv file

AGL Moderator

Hi Vijaych27! 

 

Welcome to AGL Community!! 

 

That sounds really frustrating, we can certainly download your data if you have a smart meter and provide you with an excel spreadsheet. 

 

Please contact our dedicated team on our AGL App or My Account. 

 

Thank you 

Ellen

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Re: Cannot download the Download.csv file

Switched-on

Sorry, could you provide me some direction on where in "My Account" am I able to contact your dedicated team from.

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Re: Cannot download the Download.csv file

AGL Community Manager

Hi @vijaych27 , you should see a "Message Us" button in the bottom right of your My Account page, which will allow you to get in touch with us. 

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