General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

Highlighted

Can't check my usage

CF
Switched-on

Hi there! My app won't work and won't allow me to see my usage how do I fix it please! 

Tags (1)
1 REPLY 1

Re: Can't check my usage

AGL Moderator

Hi @CF,

 

Cheers for your post, and apologies for the trouble you're having with the app!


You should be able to access your information easily on your phone, without any hiccups. You can even enter your own meter read, to monitor your usage. We would love to look into this matter for you, to see what's going wrong. There could be a number of things going on, but if you can't access your usage after deleting and re-installing the app, then we would need to take a closer look. So we can, please send your details through here: aglener.gy/appfeedback.

 

We look forward to hearing from you, and appreciate your patience in the meantime. 

 

Sincerely, 

Jordan

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Tags (1)